Prores.ai Privacy Policy
At Prores.ai, we are committed to protecting the privacy of our users. This Privacy Policy outlines our practices with respect to the collection, use, and disclosure of personal information in connection with our website and services (collectively, the "Service"). By using our Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information when you use our Service:
- Contact Information: We may collect your name, email address, phone number, and other contact information when you register for our Service or contact us for support.
- Payment Information: We may collect your credit card or other payment information when you purchase our Service.
- Usage Information: We may collect information about how you use our Service, including your IP address, browser type, device type, and operating system.
- Cookies: We may use cookies to collect information about your use of our Service and to personalize your experience. You can disable cookies in your browser settings if you prefer.
- Log Data: Our servers automatically record information that your browser sends whenever you visit our website or use our Service. This log data may include your web request, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
- Other Information: We may also collect other information that you provide to us, such as when you participate in a survey, submit a support request, or provide feedback.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our Service
- To process your payments and provide you with receipts
- To communicate with you about our Service and respond to your inquiries
- To personalize your experience and improve our Service
- To analyze usage trends and develop new features
- To comply with legal and regulatory requirements
We will not use your personal information for any other purpose without your consent.
Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- With your consent
- To our service providers and partners who assist us in providing and improving our Service
- As required by law, such as to comply with a subpoena or similar legal process
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In connection with a merger, acquisition, or sale of all or a portion of our business
We will not sell, rent, or share your personal information with any third party for marketing purposes without your consent.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
International Data Transfers
If you are located outside of the United States and provide us with personal information, we may transfer that information to the United States for processing and storage. By using our Service, you consent to the transfer of your personal information to the United States.
Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are aware of any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at operations@prores.ai.